

In terms of cloud storage, OneDrive took the top position at 67%. Fewer respondents reported using Cisco WebEx (21%), Google Hangouts (16%) and Skype Meet Now (11%).Īs far as cloud-based office suites go, nearly three-quarters of respondents choose Office365 (73%), with Google Workspace the pick for one in five (20%). The two most popular video conferencing tools, according to respondents, were Microsoft Teams (73%) and Zoom (63%). Less popular uses for such digital tools included managerial training and education (31%), HR (20%) and employee tracking (17%). It should come as no surprise that respondents use collaboration platforms and tools for connecting remote workers (91%) enabling better communication between co-workers, departments, and managers (84%) for team management (61%) and both project management and staff training and education (54%). Only 2% of respondents do not currently use or plan to use any video conferencing tools in the next six to 12 months.Īt 75%, cloud-based storage services such as Dropbox and OneDrive ranked as popular choices for respondents, while cloud collaboration platforms such as Google Workspace and Microsoft 365 rounded out the top three list of collaboration platforms at 73%. Tools such as Zoom or Microsoft Teams dominated the list of top collaboration platforms businesses currently use, according to 95% of survey respondents. But in 2020, video conferencing tools moved from ‘nice-to-have’ to ‘must-have’. Video conferencing and cloud-based collaboration tools were already being adopted by companies. The survey asked questions about digital tool adoption, how such tools are being used, plans for additional collaboration platform-tools, and more. Which collaboration platform-tools do enterprises use most? ZDNet’s sister site, TechRepublic Premium, polled 161 professionals to find out.

SEE: Research: Video conferencing tools and cloud-based solutions dominate digital workspaces VPN and VDI less popular with SMBs (TechRepublic Premium) However, the number of different digital technologies businesses have implemented due to the COVID-19 pandemic, which required many employees to work remotely, surpassed what was initially budgeted for, and was often procured at the expense of other projects targeted for 2020. Using digital tools is nothing new for enterprises. Ninety-five percent of respondents said their companies use video conferencing tools such as Microsoft Teams or Zoom, according to a recent TechRepublic Premium poll. Why a majority of enterprises rely on digital collaboration tools
